This is a product brief exploring a possible path for Cabin in Fall 23.
TL;DR - membership in the first network city-state
Outline
Background
The obvious business model for an online community is subscription: direct monthly payments from community members. Balaji also believes this will be the business model of network states. The problem is that, while subscription memberships (eg citizenship) seem like the natural business model for a network state, they may not be that good of a business:
- At a palatable price point, the consumer comparisons are things like Netflix, Spotify, Amazon Prime, Instacart Plus, etc that create a lot of value for people in their day-to-day lives
- At this price point, you canāt generate that much revenue from a small to medium network. We would need 5,000 members to hit $1M ARR at a $200/yr network membership, and most of that would have to go back into COGS in one form or another
- The value you can provide at this cost, especially for an abstract thing like a network state, is not a burning pain point that people are looking to solve. Even if the community would be extremely valuable to them, they donāt know that yet and donāt know how to look for it
- Consumer subscriptions have some structural product issues that make them hard to grow: Why Consumer Subscription Is So Hard, and What to Do About It | Casey Accidental
Problem space
- Core pain point for target users: 5/10
- Loneliness is a serious problem, but this is not necessarily a solution people are actively looking for
- 10x better than alternatives: 6/10
- There are other ways to find community and identity
- There may not be other good ways to join a network city/state
- Share of wallet: 3/10
- Hard to charge a lot for a consumer subscription
- Feasibility of execution: 9/10
- Significantly easier to build than a coliving network or a village for families, and we already have solid prior art
Product
Cost: $200-500 / year
Includes:
- Supper Clubs
- Hospitality exchange network
- Identity: Merch, Passport, Census, and Citizen NFT
- Conference events
For this to be a compelling consumer offering for existing and future users, you probably need something approaching this full package. Supper Clubs get them in the door and the other three retain them. While this would appeal to some of our existing community, itās hard to see how it grows enough to build a business.
Supper Clubs
What: Monthly community dinner in core urban areas
Why: Most of our existing Citizens do not have the interest or capacity for rural coliving. They want to participate in the community, but need something local:
- Nicole: āSo, as you know, Iām a bit of a specific user because I have two kids ages 10 & 12 and it is just such a busy time with school / friends / activities. So for me, something that is local where I can connect with others in the short term.ā
- Ryan: āIt would be awesome to somehow bring whatever the cabin cocktail could look like to San Diegoā
Most of the people setting up intro calls with Chalice are lonely and looking for a new community of people to spend time with. They dream of homesteading and living the solarpunk life, but they have commitments and attachments where they are.
The natural path is to meet new members where theyāre at, which is mostly in existing urban areas. Local events (eg Supper Clubs) are the clearest way to grow an online ā IRL community.
How: Get five recurring dinners launched in existing community hubs by EOY
Hospitality exchange network
What: A network of people to meet and stay with, wherever you go in the world. Put our Census and City Directory in a blender and 10x the number of places to stay in the network by tapping into smaller stays in under utilized space.
Why: Existing community members want this:
- David: āplaces to stay and people to stay with when i travel, just way too many issues with airbnb these days. apartment swap, or rent their apt.ā
- Rafa: āIf I appear in a city or town, this is whoās there. Like āfamily in townāā
- Julian: āIād definitely host Cabin people who are a match for me in my place in SF. Got a really killer setup for couch surfers etcā
- Cam: āLocation directory of citizens - just landed in Barcelona, who are values aligned people here? What/where/who are the hidden secrets? Lonely planet for Cabin, local guides. Feel like an insider in the places they go. Post where Iām going and get recs.ā
How: Make it easy for community members to add places, find places, and stay at them
Identity: Merch, Passport, Census, and Citizen NFT
What: provide community members with a sense of identity, expressed through merch, a passport, Census, and Citizenship NFT
Why: People want it, could be another revenue stream
- Spencer: āIdentity: I enjoy simply being a citizen of Cabinā
- Zach: āHow can we make people feel like they want to rep cabin cause of what it represents?ā
- Nick: āI will pay for the membership no matter whatā
How: For these people to keep paying for membership, we need to:
- Give them ways to represent Cabin as a part of their identity
- Distribute merch, passports, stamps
- Build a brand thatās a part of peopleās identity
- Continue to clearly define the values and build the vision that Cabin represents
- Deepen values, vision, lore, language, practice. Balaji is starting the grey tribe. Are we the green tribe?
Conference events
What: Host popup coliving houses and side events around crypto and adjacent conference events. Grow our own popup city experiences that last days (Cabin Camp), weeks (Cabin Weeks), and possibly months (Zuzalu-style?).
Why: We have seen decent product market fit with a small community of crypto founders at conferences. Hereās what they want:
- Spencer: āpop-up Cabin co-living or co-experiences at events and conferences (Cabin is already doing this a bit; more of it!)ā
- Joe: āGive me familiar faces when I go to conferencesā
- Cam: āplace to go and people to meet up with at a conference is wonderful, valuableā
- David: āstuff like pasta night [at ETHDenver] which was one of my favorite favorite nights of the past yearā
- Matthew: āA dao camp-like experience is about the most fitting value-add thing that I can actually engage in atm. aka a once-a-year 3ish-day retreat like thatā
- Richie: āi generally find it easy to pay for memberships to things that put me in rooms with interesting or fun peersā
How: Run conference houses and side events. Unclear how this supports itself as a real business, given events like this are infrequent, operationally complicated, and rarely profitable.
Long term: Software for network states
Even though this type of membership is not a good business model, it could allow us to create a SaaS product for communities aspiring to become network states. It would probably include features like:
- Community census and dashboard
- Onchain identity and reputation
- Onchain governance
- Subscription membership management
- IRL meetups
- Hospitality exchange
- IRL interface (help getting bank accounts, visas, insurance, etc)
If weāve already built this stuff for ourselves, we could generalize it. If network states become a thing, this will be a valuable business to build. Currently on Brian Armstrongās request for builders / list of startups he would build today. The problem is that there is no real market for this right now.